Your Uphold account is the gateway to a versatile financial platform where you can trade, hold, and transact with cryptocurrencies, traditional currencies, and other assets. Accessing your account is a straightforward process designed to be both simple and secure, ensuring your assets and personal information are protected.
To log in, simply navigate to the Uphold website or open the mobile app. Enter the email address and password you used to create your account. For enhanced security, Uphold employs two-factor authentication (2FA). After entering your password, you will be prompted to provide a unique verification code from your authenticator app (like Google Authenticator or Authy). This crucial step adds an extra layer of protection, preventing unauthorized access even if your password is compromised.
Once logged in, you will have a comprehensive view of your portfolio, allowing you to check balances, execute trades, and manage your financial activities with ease.
Q: I forgot my password. What should I do?
A: On the login page, click “Forgot password?” You will receive an email with a secure link to reset your password and regain access to your account.
Q: I’m not receiving my 2FA code. How can I log in?
A: First, ensure your authenticator app’s time is synchronized correctly. If the issue persists, you can use a backup code if you saved one during your 2FA setup. Otherwise, you will need to contact Uphold Support to temporarily disable 2FA, a process that involves verification to confirm your identity.
Q: Is it safe to stay logged in on my browser?
A: For security reasons, we strongly recommend logging out after each session, especially when using a shared or public computer. Uphold will automatically log you out after a period of inactivity for your protection.
This information is for general guidance only. Uphold’s login process and security features are subject to change. Users are solely responsible for maintaining the confidentiality of their login credentials, including passwords, 2FA devices, and backup codes. Uphold is not liable for any loss or damage arising from unauthorized account access due to a user’s failure to secure their login information. For the most current security practices and official support, always refer to the Uphold website and its official support channels.